We want a happy workplace. People want acknowledgment for good work, purpose, a sense of belonging, appreciation, compassion and trust. Innovation and creativity flourish in this environment. Fear doesn’t help growth.
Aspects of Non-Violent Communication
- What are you observing versus what are you evaluating? What exactly is happening is the observation. Imposed beliefs and assumptions are the evaluation. Own your applied evaluation. Your prejudices and ways of thinking may add unnecessary meaning to a situation. Maybe your co-worker didn’t say hello because he didn’t hear you, not because he is angry with you.
- Recognize “us versus them” or “me versus you” in the workplace. All departments have their own agendas and handoffs aren’t always seamless. Interconnectedness is important. There’s an opportunity to improve morale and ease of communication.
- Listen for the commitment behind the complaint. What are we committed to? Those commitments are common, shared needs. Problem solving can take place when we pay attention to the business goals we share.
Listen as Darshana Patel joins Dr. Holly Lucille to share how to smooth things out and improve communications in the workplace.