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Your Child's Medical Home: What You Need to Know

From the show: Healthy Children
Dr. Jennifer Lail, MD
Guest Bio
Guest Bio: Dr. Jennifer Lail, MD
lail jennifer photo 2Dr. Jennifer Lail joined the James M. Anderson Center for Health Systems Excellence at CCHMC in September 2012 as AVP for Chronic Care Systems. Currently, Dr. Lail is leading the Care Coordination and Outcomes initiative at CCHMC and caring for patients in Complex Care Clinic. For thirty-one years prior, she practiced clinical pediatrics at Chapel Hill Pediatrics and Adolescents, P.A. with a particular interest in the health care delivery for children with special health care needs (CSHCN). She served as affiliate faculty in the department of Pediatrics at both Duke and the University of North Carolina. With a three-year grant from NC Title V, her practice served as a demonstration project for Medical Home Quality Improvements for Children with Special Health Care Needs. Implementation of practice strategies that improve care for children and youth with chronic conditions has been her particular interest, including development of clinical registries, care coordination programs, family engagement, pre-visit care planning, improved communications with subspecialists and transition planning for CSHCN. Dr. Lail led her practice in Level 3 NCQA certification and re-certification at two office sites. She is a current member of the AAP's Council on Children with Disabilities, the Medical Home Project Advisory Committee, Quality Improvement Innovation Network, and the Specialist-Medical Home Leadership Team As and serves on the Medical Home Network Work Team of the Children's Hospital Association.
The care provided by a medical home is the kind of care we all want and deserve.

It is the way your child's pediatric health care team approaches providing care for your child. A medical home means that: your pediatric team knows your child's health history, they listen to your concerns and needs, as well as the needs of your child.

This team also works in partnership with you to make sure that the medical and non-medical needs of your child and family are met... and so much more.

Just as you make regular home improvements, you can make improvements to your child's medical home as well by working closely with your doctor's office.

Join special guest, Dr. Jennifer Lail, and host Melanie Cole as they share a few things to think about and to discuss with your child's primary care provider in order to make your medical home experience the best it can be.

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